Information for purchasers
When will my order arrive?
We pride ourselves on processing orders promptly at latest within 3 days of receipt unless we contact you.
UK orders up to 2 Kg in weight are sent via Royal Mail and cannot be tracked. Please allow 7 to 10 days.
UK orders over 2 Kg and all overseas orders are sent via UPS couriers who will e-mail you with order tracking information once your order has been accepted into their system. They will also e-mail you should a problem occur during the delivery process (the most common being that customers are not in to accept the delivery) and what action they are taking. Log in to their system using the tracking number they send you to find out the latest.
Freedom In Christ Ministries is a company limited by guarantee (number 3984116) and a registered charity (number 1082555). We are dedicated to getting you the resources and support you need to make fruitful disciples.
Value Added Tax (VAT) is included on all orders within the European Union and our quoted prices include VAT where applicable (VAT is not charged on books but is on DVDs). A VAT invoice will be included with your order. Our VAT registration number is 867 0234 21.
Orders from outside the European Union will not be charged VAT - it will be deducted from relevant items at checkout and, if you are logged in with your correct country details, prices shown to you will be exclusive of VAT.
Credit card security
All of our orders are processed via the highly secure SagePay payment system and you will be passed to SagePay during the checkout process. We do not record or retain your card details on this site.
We want you to be delighted with your purchase. If there is anything at all wrong, do please let us know and we'll do our best to put it right. Everything you buy from us comes with a 30 day no quibble guarantee (which does not affect the rights you have in any case under law).
You can call on 0118 321 8084 during normal office hours or write to us at Freedom In Christ Ministries, PO Box 2842, Reading RG2 9RT, UK. You can fax us on 0118 973 3313. From outside the UK, please call +44 118 321 8084 or fax +44 118 973 3313.
Freedom In Christ Ministries does not disclose buyers' information to third parties.
Every order you place helps us equip the Church to make fruitful disciples. Thank you!
- Bulk discounts start on orders over £275
- Delivery anywhere in the world
- Countries outside the European Union will not be charged Value Added Tax which reduces the price of some items by around 20%. If you are from outside the EU and are logged in to the site, the prices you see have been reduced to reflect this. If you are not logged in you will see the higher prices.
See our Shop help page
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